Tommo and the team could not do more for me and my family. Particularly helping the kids get ready to get out to the slopes early. The process is very simple once your details are in the system. Skis and boots were ready to go so we got a bonus hour on the slopes when we arrived, despite the depot being very busy. Despite not being 100% sure if I had a place for skis in the depot on arrival, it was all sorted when I got there. Probably just my awkward feet, but I changed from a hard boot to a softer one after a couple of days. Pros and Cons to each, but at least the softer wider boot was less painful. Prices are competitive, particularly for big family. Final point, 2 of my kids decided they wanted to switch to off-piste skis (there was so much snow). Toby sorted them out with skis and made some calls for packs and beepers. No joy, but we at least had suggestions from him on where to try in Lech and Sportalp came up trumps. Overall we had another great week in Lech and much of it was down to the efficient and friendly service in Intersport Sporthaus Lech.